Privacy Policy
Last updated: December 2025
At Cassabell, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, including: • Personal information (name, email address, phone number, shipping and billing addresses) • Payment information (credit card details, billing address) • Account information (username, password, order history) • Communications (emails, chat messages, customer service inquiries) • Preferences (product preferences, marketing preferences) We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Communicate with you about your orders, products, and services • Send you marketing communications (with your consent) • Improve our website and customer experience • Detect and prevent fraud • Comply with legal obligations • Personalize your shopping experience
Information Sharing
We may share your information with: • Service providers who assist us in operating our website, processing payments, and fulfilling orders • Shipping carriers to deliver your purchases • Payment processors to complete transactions • Marketing partners (with your consent) • Law enforcement when required by law We do not sell your personal information to third parties. Customer credit card details are never transferred to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information • Portability: Request a copy of your data in a portable format • Opt-out: Opt out of marketing communications at any time • Withdraw consent: Withdraw previously given consent To exercise these rights, please contact us at contact@cassabell.com.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: contact@cassabell.com We will respond to your inquiry as soon as possible.